Privacy Policy & Cookies


Privacy Policy

K9Training and Behaviour is committed to protecting your privacy with any personal information that you provide when using its website and will only be used in accordance with this privacy statement. Please read the policy carefully. If you do not agree with it, then please do not use our website.




K9 Training and Behaviour comply with the European General Data Protection Regulation (GDPR).



Collection Of Personal Information

We may collect your full name, postal address, email address, telephone/mobile number and details about you and your pet to fulfill your order.


We use this information for internal record keeping, providing you with any further details or information you request to fulfill your order & may send promotional emails about new products to the email address provided.


We do not share any of this information to any third party except in the following circumstances; when you request a vet referral consultation, as your details may need to be forwarded to your veterinary surgery for information regarding your pets progress or for advise on any medication that may be needed to aid your dogs emotional state/training.Therefore, we cannot be responsible for the protection and privacy of any information which you provide for this purpose only. You should exercise caution and look at the privacy statement applicable to your veterinary surgery.


You can ask for a copy at any time of the information we hold about you for a fee of £10.



Payment Details

K9 Training and Behaviour does not hold any payment details, as it uses Paypal to manage its online payments. Paypal is a secure payment provider, however you should exercise caution and look at the privacy statement applicable to Paypal.



Cookies Policy

A cookie is a small data file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie allows you to navigate the website efficiently. It remembers when you visit a particular site and allows web applications to respond to you as an individual by gathering and remembering information about your preferences. This allows us to analyze how visitors are using our website and make improvements accordingly for a better website. This is always done anonymously and no personal data is used.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.



K9 Training and Behaviour may update/change this policy at any time, so please check this page regularly to make sure you are happy with any changes. This policy was last updated 3rd June 2019